Melissa has a BS in Criminal Justice from Bridgewater State University. She has been in home inspections since 2015 and was certified by the International Association of Certified Home Inspectors (InterNACHI) and obtained her home inspector license in Florida in 2017, transferring to Tennessee in 2019 and obtaining Certified Master Inspector through InterNACHI in 2022. 

In addition to her home inspector license, Melissa has been certified by National Institute of Building Inspectors, is certified in mold inspection and air quality testing by International Association of Certified Air Quality Consultants, has completed NEHA approved training in Radon Testing, and is certified for commercial property inspections.

Melissa and her husband, Landry, purchased the HouseMaster Knoxville Franchise from Joe Boersma in 2021.