Established in 1971, HouseMaster offers residential and commercial inspection services through over 200 franchise locations in the U.S. and Canada. Our home inspection services provide peace of mind and transparency during the home purchase process.
About HouseMaster®
HouseMaster, a Neighborly® company
HouseMaster is a subsidiary of Neighborly®, a worldwide franchise holding corporation supporting over 1,500 franchisees in ten countries.
Our Purpose
To build a service community that enriches people's lives by delivering amazing experiences.
Our Vision
To be so remarkable we become a beloved household name.
Code of Values
HouseMaster is one of the leading home services brands owned by Neighborly. Each brand shares a Code of Values and culture to live by, which not only outline how we work in a professional environment, but also how we live our daily lives.
We live our Code of Values by ...
Respect
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Treating others as we would like to be treated.
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Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
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Responding in a timely fashion.
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Speaking calmly, and respectfully, without profanity or sarcasm.
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Acknowledging everyone as right from their own perspective.
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Integrity
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Making only agreements we are willing, able and intend to keep.
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Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
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Looking to the system for correction and proposing all possible solutions if something is not working.
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Operating in a responsible manner: "above the line."
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Communicating honestly and with purpose.
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Asking clarifying questions if we disagree or do not understand.
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Never saying anything about anyone that we would not say to him or her.
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Customer Focus
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Continuously striving to maximize internal and external customer loyalty.
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Making our best effort to understand and appreciate the customer's needs in every situation.
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Having Fun In The Process!
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Blogs
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5 Benefits HouseMaster Home Inspections Provide for Real Estate Agents
As a real estate agent, your number-one goal is to help your buyer achieve a smooth transaction. You are patiently helping them navigate the largest—and quite possibly the most difficult—financial decision they will ever make.
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Five Questions to ask Before Hiring a Home Inspector
Fifty years ago, only one in 50 homes were inspected before a sale. We have since seen a seismic shift in pre-sale inspections, with most buyers expecting one before completing a transaction.
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3 Reasons a Seller Inspection is Good for You
You may not consider a seller inspection to be a worthy expense before you sell your home, since you may be in a hot market and it could cost you time and money if an expensive issue crops up.
