AUBURN, AL - HouseMaster, the first and most experienced home inspection franchise in North America, announces the opening of a new location in Auburn, Alabama, owned by NIBI-trained and Alabama licensed home inspector Richard Spencer.

Spencer brings more than 30 years of experience as a retired system’s engineer, manager and executive with Electronic Data Systems / Hewlett Packard Enterprises. He worked with the Department of Defense, CIOs and CTOs to migrate business environments into the cloud. Spencer managed the P&L, contract requirements and negotiations, delivery for the services being provided, personnel/HR management, business development, sales and marketing. All of these skills readily translate into running his new home inspection franchise business.

Spencer chose to open a HouseMaster franchise after doing his due diligence and researching other franchise opportunities. He has been around the home building business for many years (an older sibling was a homebuilder in Florida and another sibling is a structural engineer in Florida) and he connected with HouseMaster’s implementation of technology in running the franchise - it was a natural fit given his tech background.

“I am looking forward to continuing to bring the implementation of technology and its application and benefit to the home inspection business to the forefront for the benefit of buyers in my region,” Spencer said. “Ultimately, I want to help ensure that the buyer is getting what they need from a home inspection and also provide them some benefit beyond just getting a home inspection. That’s what we do at HouseMaster.”

?Based in Auburn, Spencer services Auburn/Opelika, Phenix City/Columbus, Dadeville, Valley, La Fayette, West Point, Smith Station, Fort Benning and their neighboring communities, including Lake Harding and Lake Martin. Richard Spencer’s wife Cindy is co-owner and works on day-to-day operations and marketing the business.

“We are here for the home buyer and know that we need to earn their business and trust every day,” Cindy Spencer said. “If you give us the opportunity to provide our services to you, we will do everything we can to ensure that you have an outstanding business interaction and transaction with us. If we make a mistake, we will do everything we can to make it right.”

The Spencers are members of the Auburn Chamber of Commerce, the Lee County Association of Realtors, and the Lake Martin Area Association of Realtors.

HouseMaster provides homebuyers and sellers an independent, third-party, professional evaluation of the visible and accessible condition of the major elements of a home. HouseMaster’s guaranteed inspections enable potential homebuyers and sellers the opportunity to make educated real estate decisions. From interior systems such as plumbing and electrical to exterior components like the roof and siding, HouseMaster Home Inspection includes the evaluation of the visible and accessible major elements of the home.

HouseMaster is known for its strong commitment to customer service. With more than 315 franchise areas across North America, HouseMaster holds a Net Promoter Score of 92 (a customer satisfaction ranking higher than Apple and Ritz-Carlton). Franchise Business Review has named HouseMaster a top franchise brand in its franchise owner satisfaction category since 2009.

“We’re thrilled that Richard and Cindy joined our franchise family and are excited for what’s in store as they build their business,” said HouseMaster President and CEO Kathleen Kuhn. “They are a prime example of what we look for in franchise owners: they are dedicated to quality, knowledgeable, and excel at building relationships with people.”

For more information, contact Richard and Cindy Spencer at 334-246-1584 or email

About HouseMaster

Headquartered in Somerville, N.J., HouseMaster is the oldest and one of the largest home inspection franchises in North America. With more than 315 franchised areas throughout the U.S. and Canada, HouseMaster is the most respected name in home inspections. For almost 40 years, HouseMaster has built upon a foundation of solid leadership and innovation with a continued focus on delivering the highest quality service experience to their customers and providing HouseMaster franchisees the tools and support necessary to do so. Each HouseMaster franchise is an independently owned and operated business. HouseMaster is a registered trademark of HM Services, LLC. For more information please visit

SOURCE HouseMaster