Our inspector, Kelly Liston, was very professional and friendly. We left feeling very comfortable with the whole process. I loved the little extras that were provided as well like having chairs available for us to sit in while he was doing the inspection since the house didn't have any furniture in it and the process a so long. He never made us feel like we were in his way and he had so much information that will be so helpful as we get settled in. I received my inspection information in no time at all and my informational packet in the mail within just a couple of days. HouseMaster has a wonderful and informative website that I will continue to use as a reference. The whole experience far exceeded any expectation that I may have had !!!!!
The woman who initially contacted me was Shannon. She knows her job and performs it well, in a friendly and helpful yet businesslike manner. The two men who came from Housemaster were very personable, helpful, cooperative and observant. They anticipated my questions and concerns. If I wanted them to double-check something, they did that for me. The Housemaster inspection team gave me confidence about the overall condition of the home I am buying.
The friendly and at the same time very professional inspector that came out to my home and all the great resources that came in the literature that came with the report. Also the web site for HouseMaster is very easy to navigate and the report along with the photos taken by the inspector makes everything easy to understand and gives me a clear picture of what is going on and what I need to have fixed right away and what can wait. I can not imagine a better experience than what I had.
I am still blown away by the helpful and professional manner in which everything was completed. Having everything immediately uploaded to the website was perfect for me since I live 900 miles away (my father attended in my absence) and it's definitely going to help with our closing goal of 3 weeks. I couldn't be more impressed. Keep up the hard work!
Pete did a great job. He was extremely thorough and kept us informed as he found deficiencies. I have been through this process several times throughout the years and Pete was by far the inspector that we have used. My father-in-law, who was in the heat and air business, came out to help us inspect the house. He was impressed by Pete, which is not an easy task.
Very professional and thorough. Went over everything with me. Answered any questions that I had. Checked out any concerns I pointed out. Did not "nit-pick", but pointed out what I needed to know. Very friendly, kinda made it fun. They worked at a very steady pace without going too fast. They coordinated all of the inspectors to show up at the same time. An amazing experience!
The thorough attention to detail, and the willingness and ability of the inspector to communicate went far beyond any inspection I have had. This is a quality service, and for peace of mind it was worth every penny and much more. Inspector Kelly Liston is a pro in every sense of the word. Request him!
They went through the house with a fine tooth comb, I will be recommending that people only use HouseMaster for their inspection. HouseMaster was used on our first home inspection where an addition had been built onto a back deck with no foundation. HouseMaster saved us a fortune from a possible home that was sinking into the ground. HouseMaster did not charge us for that inspection where some would have. HouseMaster is beyond the best in the business hands down. Thanks again HouseMaster. HouseMaster has gained a life long customer. Thanks!
Dan was extremely professional in his entire approach. The time he spent with me up front to go over expectations and the whole process was time very well spent. He was thorough and careful to ensure I understood what to expect and what not to expect. The day of the inspection he was on time and friendly. He explained that I could follow him and ask questions as to his findings or just regarding things that I might have been generally curious about. I loved this approach. I was able to gain valuable information regarding reoccurring monthly maintenance expenses with the pool that came with the home my wife and I are purchasing. He was also very insightful regarding other annual maintenance "watch" items. Finally one of the things that really set this experience apart is the fact that Dan took the time to check on recall notifications with the appliances in the home. Thanks Dan, I will surely recommend you in the future!
HouseMaster puts together the best information for a Home Owner! Your pictures that explain your findings are excellent. Gives me a tool to hand a contractor so they can focus on problems quicker. I can also go back to the pics and info to confirm completion of repairs/replacements. You're always FUN to work with as well. Thank you for al you do to help home owners. Thanks for all you do to help me be a most informed and educated REALTOR! :-)
I am the Realtor and the buyer for this purchase. I recently filled in for a fellow Realtor at an inspection with Housemasters. I was so impressed with the detail of the inspection and the knowledge of the inspector. He gave solid information but didn't talk the client out of buying the house. He was honest and gave resaonable sound advice. I was so impressed I had to have HouseMaster do my personal inspection and it went the same way. So happy ! Thank you
The buyer of our home used Housemaster and I was so impressed with the report on the buyer's TRR submission, that we decided we wanted to use HouseMaster. Kelly was fantastic to work with and I feel we have a comprehensive understanding of the status of the house we are now buying. Kudos to a job well done.
Bryant is always very thorough and does and excellent job educating me and the buyers on the different elements of the home. He goes above and beyond to provide excellent customer service. Very knowledgeable and personable.
The hours the inspector took to inspect the property and explain to us what was wrong with the pproperty. He was thorough and clear before and after the inspection. I found it a good inspection and money wisely spend. And highly recommend your company to others. In fact, already do to others at the Campus of OSU in Okmulgee. Thank you, the Everett family.
Bryant warren was so professional, friendly, patient with my questions & I think he looked at absolutely everything. He made the experience good. And the report is very complete. I am perhaps your most satisfied customer.